Customer Support

In brief, we are responsible for the features that are developed. So we will do the following:
– Solve bugs if there is any (bug means if any feature is not working as it should)
– If you have any question we will answer it
– After your installation if you face any issues/bugs, we can look into your website or server, but we don’t guarantee any solution or custom works there.

Our cloud and download solution can be installed within 30 minutes. Once you have it installed it can take a little bit of time getting your items, customers, and employees into the system. We make much of this very easy by allowing you to upload spreadsheets into the system so you don’t have to enter one at a time.

We recommend giving yourself at least 3-5 days before you open your businesses to get everything in the system how you want it

No! We do NOT offer a free trial, however you can start with the independent cloud version and migrate it to the upgraded versions once you are ready to purchase.

After the 6-month period is over you can buy extended support. You can buy extended support in the beginning, too. I that case you get a 1-year support in total.

A cloud restaurant POS has significant advantages over its legacy counterpart. Here is a list of the key benefits offered by a cloud POS.

1. Data is safe and secure – As data coming into your restaurant POS gets stored on remote and reputed servers, your kitchen/restaurant data is now safer than ever. Legacy POS systems on the other hand store data on local servers.
2. Easy software upgrades – cloud POS ensures that automatic software updates take place in your system (during off business hours). This prevents your software from becoming obsolete with time. Legacy POS systems on the the other hand get outdated quickly and then must be replaced.
3. Updates on the go – With a cloud restaurant POS system, you can always be online, and on top of your business. You do not have to be physically present to make menu changes or other updates. As long as you have a portable device and active internet connection, you can make changes even from the remotest of locations.
3. Easy monthly payments – cloud POS model works on a subscription model wherein you can make easy monthly payments to renew your software pack.

License

After the 6-month period is over you can buy extended support. You can buy extended support in the beginning, too. I that case you get a 1-year support in total.

We don’t charge extra per register, employee or limit items. You get unlimited for all parts of system.

The only time we charge more is when you expand your business to another location (New physical address).

As you look for POS systems you will notice that many of them charge per register or employee and also limit you to how many items you can have. We don’t do any of that. All we ask is that when you grow to another location then you would get a new license!

Pricing & Support

In brief, we are responsible for the features that are developed. So we will do the following:
– Solve bugs if there is any (bug means if any feature is not working as it should)
– If you have any question we will answer it
– After your installation if you face any issues/bugs, we can look into your website or server, but we don’t guarantee any solution or custom works there.

Purchasing Online

Our cloud and download solution can be installed within 30 minutes. Once you have it installed it can take a little bit of time getting your items, customers, and employees into the system. We make much of this very easy by allowing you to upload spreadsheets into the system so you don’t have to enter one at a time.

We recommend giving yourself at least 3-5 days before you open your businesses to get everything in the system how you want it

A cloud restaurant POS has significant advantages over its legacy counterpart. Here is a list of the key benefits offered by a cloud POS.

1. Data is safe and secure – As data coming into your restaurant POS gets stored on remote and reputed servers, your kitchen/restaurant data is now safer than ever. Legacy POS systems on the other hand store data on local servers.
2. Easy software upgrades – cloud POS ensures that automatic software updates take place in your system (during off business hours). This prevents your software from becoming obsolete with time. Legacy POS systems on the the other hand get outdated quickly and then must be replaced.
3. Updates on the go – With a cloud restaurant POS system, you can always be online, and on top of your business. You do not have to be physically present to make menu changes or other updates. As long as you have a portable device and active internet connection, you can make changes even from the remotest of locations.
3. Easy monthly payments – cloud POS model works on a subscription model wherein you can make easy monthly payments to renew your software pack.

We will provide a complete documentation with purchase. In that document you will find complete guidelines how to install and use it.

Technical

Our cloud and download solution can be installed within 30 minutes. Once you have it installed it can take a little bit of time getting your items, customers, and employees into the system. We make much of this very easy by allowing you to upload spreadsheets into the system so you don’t have to enter one at a time.

We recommend giving yourself at least 3-5 days before you open your businesses to get everything in the system how you want it

A cloud restaurant POS has significant advantages over its legacy counterpart. Here is a list of the key benefits offered by a cloud POS.

1. Data is safe and secure – As data coming into your restaurant POS gets stored on remote and reputed servers, your kitchen/restaurant data is now safer than ever. Legacy POS systems on the other hand store data on local servers.
2. Easy software upgrades – cloud POS ensures that automatic software updates take place in your system (during off business hours). This prevents your software from becoming obsolete with time. Legacy POS systems on the the other hand get outdated quickly and then must be replaced.
3. Updates on the go – With a cloud restaurant POS system, you can always be online, and on top of your business. You do not have to be physically present to make menu changes or other updates. As long as you have a portable device and active internet connection, you can make changes even from the remotest of locations.
3. Easy monthly payments – cloud POS model works on a subscription model wherein you can make easy monthly payments to renew your software pack.